At Elvera Bags, orders may be cancelled before they are shipped.
To request a cancellation, contact us as soon as possible:
Email: info@elverabags.shop
Phone: +1 (346) 296-6273
Please include your order number. We cannot guarantee cancellation once an order has entered processing or shipping.
Once an order has shipped, it cannot be cancelled. You may request a return after delivery according to our Return & Refund Policy.
Approved cancellation refunds are issued to the original payment method and are normally processed within 5–10 business days, depending on your payment provider.